GetOnRadar.ai

Terms of Service

Last updated: [date]

These terms apply when you use the GetOnRadar website, request a free Radar Snapshot or subscribe to a plan. By doing so you agree to them. If you're agreeing on behalf of a business, you confirm you're allowed to do so.

1. Who we are

GetOnRadar.ai is operated by [company legal name], [registered address] ("GetOnRadar", "we", "us"). You can reach us at sales@getonradar.ai.

2. What we provide

We measure how often AI assistants such as ChatGPT, Gemini and Claude recommend your business when asked questions your customers might ask, show which businesses they recommend instead and why, and give you a prioritised action plan. What's included in each plan (questions, platforms, frequency, locations, strategy sessions) is described on our pricing page.

3. Free Radar Snapshot

The snapshot is free and creates no obligation to buy. We aim to send results within 24 hours of receiving a complete request, but may decline or delay a request, for example if details are incomplete or the same business has recently requested one.

4. Plans, billing and price changes

  • Paid plans are billed [monthly in advance] in US dollars, plus any applicable taxes, using [payment method, e.g. card via Stripe / bank transfer / invoice].
  • Plans renew automatically each billing period until cancelled.
  • We may change our prices with at least 30 days' notice by email. The new price applies from your next billing period after the notice.
  • If a payment fails, we may pause your monitoring until it is paid.

5. Cancellation and refunds

You can cancel at any time by emailing sales@getonradar.ai. Cancellation takes effect at the end of your current billing period, and you'll still receive the reports due in that period. [Refund policy, e.g. Payments already made are not refundable, except where the law requires otherwise.]

6. Strategy sessions

Strategy sessions are 1-hour video calls with a GetOnRadar specialist, booked by email. Please give at least 24 hours' notice to reschedule; sessions missed without notice may be counted as used. A session included in the Premium plan is for that month and does not carry over. Paid sessions are billed [when booked / with your next invoice].

7. Your responsibilities

  • Give us accurate details about your business, locations and services.
  • Only request audits for businesses you own or are authorised to represent.
  • You decide which recommendations to carry out, and you are responsible for the changes you make to your website, listings and other materials.

8. No guaranteed results

AI assistants are run by third parties and their answers change over time and from one task to the next. We measure and report what they say, and our recommendations are based on those findings, but we can't control AI providers and we don't guarantee any particular ranking, number of recommendations, traffic or sales.

9. How we work

We never post fake reviews, make claims about your business that can't be verified, or recommend practices that break the rules of review sites, listing platforms or AI providers. We may decline work that would require this.

10. Reports and ownership

You may use your reports and action plans freely within your business. Our methods, question sets, scoring and software remain ours. Agencies on a custom plan may share reports with their own clients as agreed in writing.

11. Your information

We handle personal information as described in our privacy notice. We keep your results confidential and don't share them with other customers.

12. Suspension and ending the service

We may suspend or end the service if you materially break these terms, misuse the service, or fail to pay. If we end a plan for reasons other than your breach, we'll refund the unused part of any prepaid period.

13. Limitation of liability

To the extent the law allows, the service is provided "as is", we are not liable for indirect or consequential losses such as lost profits or business, and our total liability for any claim is limited to the fees you paid us in the [3] months before the claim. Nothing in these terms limits liability that cannot be limited by law.

14. Changes to these terms

We may update these terms. We'll post the new version here with a new date and, for paying customers, tell you by email at least 30 days before material changes take effect.

15. Governing law

These terms are governed by the laws of [country / state or province], and disputes will be handled by the courts of [city, country].

16. Contact

Questions about these terms: sales@getonradar.ai.